Patients admitted at Kabgayi hospital aren’t contented with the service rendered to them at the hospital. This was revealed during commemoration of a global patient day at Kabgayi hospital.
Among the patients noted that the physiotherapy department hasn’t been operating for the past week. “Some of us don’t have wheel chairs for instance.”
However, Osée Sebatunzi, the director of Kabgayi hospital refuted the claims adding that services at the hospital had improved especially with the introduction of suggestion boxes.
“I personally make surprise visits to patients and ask them about their welfare and how they think about services provided to them,” he said.
Kabgayi hospital receives over 400 patients daily.it consists of a staff of 106 nurses and 16 physicians.
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